题目内容
（请给出正确答案）
A.Upward , formal , and internal.
B.Lateral , formal , and internal.
C.Upward , informal , and internal.
D.Upward , informal , and external.
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更多“Which of the following best de…”相关的问题
A.Be concerned.
B.Be patient.
C.Be amused.
A.To establish goodwill.
B.To refuse invitation.
C.To share information.
D.To communicate
A.A letter of acknowledgment
B.A positive response
C.A routine request
D.All of the above would be considered a goodwill letter
A.Motivation or interests.
B.Environmental factors such as lighting and heat.
C.A closed or authoritarian climate.
D.An open climate in which communication flows easily.
A.which
B.whom
C.who
D.that
A.that
B.which
C.what
A.Problem statement.
B.Conclusions.
C.Recommendations.
D.All of the above.
A.a scanner
B.a telephone call
C.e-mail
D.a CPU
A.When the customers complain, you needn’ t listen carefully.
B.You needn’ t say sorry to those angry customers.
C.You should relax yourself and try to understand the angry customers.
A.The process of sending messages.
B.The process of receiving messages.
C.The process of sending and interpreting messages.
D.The process of communication
