题目内容
（请给出正确答案）
A.是指顾客在某次旅程中到店体验VR的次数
B.是指顾客从第一次下单到第二次下单的时间
C.是指顾客首次接触直至下单并享受产品或服务期间与企业互动的全过程
D.是指顾客某次体验VR游戏的时长
答案
是指顾客首次接触直至下单并享受产品或服务期间与企业互动的全过程
如果结果不匹配，请 联系老师 获取答案
更多“顾客旅程（Customer Journey）是什么意思（）”相关的问题
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer
A.提供酒店和机票预订服务
B.为车主提供7*24小时的全天候服务
C.接线坐席基于车辆位置协助客户搜索附近兴趣点
D.提供中、英、法等多种语言服务
E.接线坐席可将兴趣点位置发送到车辆导航系统中
A.Be concerned.
B.Be patient.
C.Be amused.
A.本文使用拟人化的手法，以第一人称写一滴水流过丽江的全过程
B.本文构思新颖，想象奇特，给人一种不真实的感觉
C.本文全方位、多角度地展现了丽江的自然景物、人文风情
D.本文通过描绘一滴水的奇幻旅程，表达作者对丽江的热爱
—Waiter:________________.
A.I’ m really sorry about that.
B.I don’ t think it’ s hard.
C.You’ ll get it next time.
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
（1）At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them
A.在QT的Header Data--Sales标签下确认Sales Office 和Sales group是否和报价书检查表中的相应内容一致
B.在QT的Item Data--Characteristic Value Assignment标签下确认系统产品的System Model是否录入
C.确认QT的总金额与合同和合同管理表的未税总金额一致
D.Ship-To Party代码必须与财务清单中的Customer Code一致
